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  • What are Work Surfaces?
    Work Surfaces, also referred to as "false tops" rest on top of the drawers and provide a convenient, easy-access surface for you to cook, food prep, or organize your pack for the day. They are made of half inch thick bamboo plywood and come treated with a food-grade mineral oil for extra protection. Work Surfaces are not drawer specific-- one of them can be used on either drawer!
  • What's the benefit of a platform, can't I just lay a mattress down flat?
    There are two main benefits of having a sleeper platform - 1) perfectly level sleeping area that extends over the passenger footwells, and 2) increased storage space and better organization in your vehicle. SUVs will fill up real quick when packed with all your camp stuff and additional gear. Our platform design makes it easy to maximize your storage space, so you don't have to completely unload your vehicle when you're ready to snooze.
  • Will I still be able to use my second row seats with the platform installed?
    Yes! Our modular platform design allows you to remove the sleeper section of the platform and maintain access to the backseats without having to remove the trunk drawer system. You can either store these front sections in the trunk, or fully remove them from your vehicle when you're not camping and don't need them.
  • Are the drawer dividers removable?
    Yes, the drawer dividers are fully removable to make room for any larger gear that you'd like to store. Each drawer comes standard with 3 removable dividers.
  • Do you ship outside of the country?
    Yes, we're currently offering shipping to Canada for a flat rate.
  • What is my order status?
    If you received an order confirmation email with your order number and amount paid, then we've got it on our end and there is nothing else you need to do! You'll receive an email with tracking information the moment your kit is shipped.
  • Why am I being charged taxes?
    State and local taxes may apply to your order. Your tax rate is applied automatically by our payment system, and is based on the shipping address you provide to us. If you believe your tax rate is incorrect, be sure to contact us at info@colfaxcampers.com.
  • How much is shipping?
    We're currently offering FREE SHIPPING on all platform kits to contiguous United States. We also will ship to Hawaii, Alaska, and Canada for a flat rate.
  • My kit arrived with damages from shipment. What now?
    If your product arrives damaged due to shipping, please notify us as soon as possible. We will replace any components damaged during transit at no additional cost. For more information, head over to our WARRANTY & REPAIR page.
  • What is your return policy?
    Platform kits are made to order and therefore cannot be returned for a full refund once the manufacturing process has started. If there is an issue with your kit, please contact us directly at info@colfaxcampers.com and we will work diligently with you to find a solution!
  • I have a design idea that you don't offer. Do you make custom builds?
    We do make custom builds, but the vehicle is typically needed onsite in Denver, CO. Please reach out through our GET IN TOUCH page for any custom inquiries.
  • Any other gear recommendations for car camping?
    4 ft Adjustable Camp Table Classic Propane Camp Stove Double Camp Chair 7 Gallon Water Jug Affordable Headlamp Towel to use as Floormat
  • Any mattress recommendations for the platform?
    If you already have backpacking mattresses, those work great. Otherwise, the most comfortable mattresses that we've tested are the MegaMat Auto or MegaMat Duo 10 from EXPED. A memory foam mattress pad (a few inches thick) is also a more budget-friendly option.
  • I don't see my vehicle available. Are you planning to support it?
    If you have a relatively popular SUV, there's a good chance that it's on our list to eventually support. Please reach out through our GET IN TOUCH page to inquire about your vehicle.
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